Pelaksanaan Komunikasi SBAR (Situation, Background, Assessment, Recommendation) di Ruang Rawat Inap RSU X Kota Medan Tahun 2025
DOI:
https://doi.org/10.55606/termometer.v4i3.6517Keywords:
Assessment, Background, Implementation of Communication, Recommendation, SituationAbstract
SBAR is a structured communication method used in healthcare services to convey important patient information in a concise, clear, systematic, and problem-focused manner. This study aimed to determine the implementation of SBAR (Situation, Background, Assessment, Recommendation) communication by nurses in the inpatient wards of RSU General Hospital X, Medan City. This study employed a qualitative research design through direct observation, complemented by in-depth interviews. The sampling technique used was accidental sampling, involving seven participants. The inclusion criteria were nurses with a Diploma III (D3) or Bachelor of Nursing (S1) degree, a minimum of four years of work experience, previous participation in effective communication training, and the ability to implement SBAR communication. The results showed that the implementation of SBAR communication in the inpatient wards of RSU General Hospital X, Medan City. has been carried out quite well and can serve as a basis for monitoring and evaluating nurses' performance regarding the application of SBAR communication. Nurses were able to communicate patient information systematically, clearly, and in a structured manner, thereby reducing communication errors, improving interprofessional understanding, and supporting more accurate clinical decision-making. Overall, the implementation of SBAR communication in the inpatient wards of RSU General Hospital X, Medan City. has improved communication quality among healthcare professionals, ensured continuity of information, and enhanced patient safety. Nurses were able to effectively communicate the Situation and Background, perform appropriate Assessment, and provide useful Recommendations to support the clinical decision-making process.
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