Edi Irawan. Strategi Mengoptimalkan Manajemen Kinerja Karyawan Melalui Konsep Organizational Citizenship Behavior (OCB): Suatu Kajian Literatur. jupiman [Internet]. 2023 May 2 [cited 2025 Jun. 15];2(2):16-34. Available from: https://ejurnal.politeknikpratama.ac.id/index.php/jupiman/article/view/1579