Gilberth Ricarson Irianto 2024. Analisis Peran Petugas Terminal Service Officer (TSO) Terhadap Kelancaran Operasional di Area Check In Terminal Internasional Bandara I Gusti Ngurah Rai Bali. Jurnal Publikasi Ilmu Manajemen. 3, 3 (Sep. 2024), 199–218. DOI:https://doi.org/10.55606/jupiman.v3i3.4299.