Pengaruh Live Streaming, Flash Sale dan Ulasan Produk terhadap Keputusan Pembelian pada E-Commerce

Authors

  • Nawwaf Haikal Al-Fairuz Universitas Esa Unggul

DOI:

https://doi.org/10.55606/jupiman.v3i3.4340

Keywords:

Flash Sale, Live Streaming, Product Reviews, Purchase Decisions

Abstract

Consumer shopping styles continue to evolve along with technological advances, allowing them to shop easily via smartphones from home. The rapid growth in the e-commerce sector has created intense competition, prompting platforms to adopt various digital promotional features such as live streaming, flash sales, and product reviews to attract consumers. This study aims to explore how these three features influence fashion product purchasing decisions on e-commerce. SPSS version 27.0 was used in this study for data analysis using multiple linear regression and quantitative analysis techniques. Purposive sampling, a non-probability sampling approach, was used for the sampling process, and Google Form was used to distribute online questionnaires using a Likert scale for data collection. The results of this study indicate that live streaming has an effect on purchase satisfaction, flash sales have no effect on purchase decisions and product reviews have an effect on purchase decisions and, live streaming, flash sales and product reviews have a simultaneous effect on purchase decisions. Suggestions for further research include adding other variables not examined in this study and respondents in a wider area than in South Jakarta and a larger sample size.

Downloads

Download data is not yet available.

References

Aljabari, M. A., Joudeh, J. M., Aljumah, A. I., Al-Gasawneh, J., & Daoud, M. K. (2023). The impact of website quality on online purchase intention: The mediating effect of e-WOM in the Jordan context. International Journal of Professional Business Review, 8(6), e02143. https://doi.org/10.26668/businessreview/2023.v8i6.2143

Amin, D. E. R., & Fikriyah, K. (2023). Pengaruh live streaming dan online customer review terhadap keputusan pembelian produk fashion Muslim. Jurnal Edunomika, 7(1), 1–11. Retrieved from https://jurnal.stie-aas.ac.id/index.php/jie/article/view/8056

Anisa, Risnawati, R., & Chamidah, N. (2022). Pengaruh word of mouth mengenai live streaming Tiktok Shop terhadap keputusan pembelian konsumen. Jurnal Komunikasi Pemberdayaan, 1(2), 131–143. https://doi.org/10.47431/jkp.v1i2.230

Ardianto, K., Nuriska, F. P., & Nirawati, L. (2020). Pengaruh kepercayaan dan ulasan produk terhadap minat beli ulang Emina pada official store Shopee di Kota Surabaya. Jurnal Ilmiah Manajemen Ubhara, 2(2), 62–75. https://doi.org/10.31599/jmu.v2i2.759

Arestrias, A. P., & Wijanarko, A. A. (2021). Pengaruh metode flash sale terhadap keputusan pembelian impulsif konsumen pada e-commerce Shopee. Jurnal Manajemen, (1), 1–10.

Chen, J., Luo, J., & Zhou, T. (2024). Research on determinants affecting users’ impulsive purchase intention in live streaming from the perspective of perceived live streamers’ ability. Behavioral Sciences, 14(3). https://doi.org/10.3390/bs14030190

Darmawan, D. (2023). Pengaruh promosi, ulasan produk, dan persepsi harga terhadap pemilihan toko online. Jurnal Industri Kreatif Dan Kewirausahaan, 6(1), 95–105. https://doi.org/10.36441/kewirausahaan.v6i1.1382

Darwipat, D., Syam, A., & Marhawati. (2020). Pengaruh program flash sale terhadap perilaku impulsive buying konsumen marketplace. Journal of Economic Education and Entrepreneurship Studies, 1(2), 58–64. https://doi.org/10.26858/je3s.v1i2.18635

Devica, S. (2020). Persepsi konsumen terhadap flash sale belanja online dan pengaruhnya pada keputusan pembelian. Jurnal Bisnis Terapan, 4(1), 47–55. https://doi.org/10.24123/jbt.v4i1.2276

Dukalang, R., Taan, H., & Ismail, Y. L. (2022). Pengaruh model promosi flash sale dan tagline gratis ongkir terhadap keputusan pembeli di Tokopedia. SEIKO Journal of Management & Business, 5(1), 60–76.

Gofur, A. (2019). Pengaruh kualitas pelayanan dan harga terhadap kepuasan pelanggan. Jurnal Riset Manajemen Dan Bisnis (JRMB), 4(1), 37–44.

Herlina, Loisa, J., & Matius, T. (2021). Pengaruh model promosi flash sale terhadap minat pembeli dan keputusan pembeli di marketplace online. JIMEA Jurnal Ilmiah MEA (Manajemen Ekomoni & Akuntansi), 5(2), 1637–1652. Retrieved from https://journal.stiemb.ac.id/index.php/mea/article/view/1139

Ilmiyah, K., & Krishernawan, I. (2020). Pengaruh ulasan produk, kemudahan, kepercayaan, dan harga terhadap keputusan pembelian pada marketplace Shopee di Mojokerto. MAKER: Jurnal Management, 6(1), 31–42.

Jannah, M., Wahono, B., & Khalikussabir. (2022). Pengaruh diskon flash sale, rating, dan gratis ongkos kirim terhadap keputusan pembelian pada marketplace Shopee. Jurnal Ilmiah Riset Manajemen, 10(13), 38–51. Retrieved from www.indotelko.com

Juliana, H. (2023). Pengaruh siaran langsung dan manfaat yang dirasakan terhadap niat beli melalui kepercayaan konsumen pada aplikasi Tiktok Shop. SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi Dan Akuntansi, 1(6), 1517–1538. https://doi.org/10.54443/sinomika.v1i6.754

Kamanda, S. V. (2024). Pengaruh fitur live terhadap keputusan pembelian produk pada pelanggan e-commerce Shopee. Jurnal Al-Amal, 2(1), 1–7.

Lamis, S. F., Handayani, P. W., & Fitriani, W. R. (2022). Impulse buying during flash sales in the online marketplace. Cogent Business and Management, 9(1), 1–21. https://doi.org/10.1080/23311975.2022.2068402

Momani, R. A. (2015). The impact of brand dimension on the purchasing decision-making of the Jordanian consumer for shopping goods. International Journal of Business and Social Science, 6(7), 149–168. Retrieved from https://www.researchgate.net/publication/331822675

Nighel, S., & Sharif, O. O. (2022). Pengaruh flash sale terhadap pembelian impulsif e-commerce Shopee di Jawa Barat. E-Proceeding of Management, 9(3), 1335–1344.

Nurivananda, S. M., & Fitriyah, Z. (2023). Pengaruh content marketing dan live streaming terhadap keputusan pembelian pada aplikasi media sosial Tiktok. Management Studies and Entrepreneurship Journal, 4(4), 3664–3671. Retrieved from http://journal.yrpipku.com/index.php/msej

Puspitaningrum, I. A., & Kadi, D. C. A. (2023). Pengaruh fitur live streaming, content marketing, dan platform media sosial Tiktok terhadap keputusan pembelian konsumen (studi kasus pada Ms Glow Kota Madiun). SIMBA: Seminar Inovasi Manajemen, Bisnis, Dan Akuntansi, (September).

Rahmadani, V. A., & Cempena, I. B. (2024). MUSYTARI, 4(1).

Rahmawati, I., Sa’adah, L., & Musyafaah, L. (2023). Pengaruh live streaming selling, review product, dan discount terhadap minat beli konsumen pada e-commerce “Shopee.” Jurnal Riset Entrepreneurship, 6(2), 80–93. https://doi.org/10.30587/jre.v6i2.5956

Renita, I., & Astuti, B. (2022). Pengaruh program flash sale terhadap pembelian impulsif dan shopping enjoyment pada mahasiswa di Yogyakarta. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, 1(4), 109–120.

Rohali, C. U., & Nurlinda, R. (2022). Apakah content marketing dan customer experience berpengaruh terhadap keputusan pembelian Coca-Cola melalui kepercayaan konsumen. Jurnal Akuntansi Dan Manajemen Esa Unggul (JAME), 10(1), 76–91.

Saputra, G. G., & Fadhilah. (2022). Pengaruh live streaming shopping Instagram terhadap kepercayaan konsumen online dan dampaknya pada keputusan pembelian. Ekonomi, Keuangan, Investasi Dan Syariah (EKUITAS), 4(2), 442–452. https://doi.org/10.47065/ekuitas.v4i2.2353

Shafa, P. M., & Hariyanto, J. (2020). Pengaruh harga, ulasan produk, dan metode pembayaran terhadap keputusan pembelian dalam berbelanja online melalui aplikasi Shopee (studi kasus pada pengguna aplikasi Shopee di Bekasi). Jurnal Sekolah Tinggi Ilmu Ekonomi Indonesia, 1–18.

Soleha, F., Rizal, M., & Wahyuningtiyas, N. (2024). E-Jurnal Riset Manajemen, 13(1), 627–638.

Souisa, W. (2022). Pengaruh flash sale dan citra merek terhadap pembelian impulsif pada marketplace Lazada. Jurnal Mirai Management, 7(2),

Published

2024-09-30

How to Cite

Nawwaf Haikal Al-Fairuz. (2024). Pengaruh Live Streaming, Flash Sale dan Ulasan Produk terhadap Keputusan Pembelian pada E-Commerce. Jurnal Publikasi Ilmu Manajemen, 3(3), 245–260. https://doi.org/10.55606/jupiman.v3i3.4340