Pengaruh Perceived Ease Of Use, Perceived Usefulness Terhadap Intention To Use Online Single Submission (OSS) Dengan Trust Sebagai Variabel Mediasi Di Kementrian Investasi / BKPM

Authors

  • Vidiel Tania Pratama Universitas Paramadina

DOI:

https://doi.org/10.55606/jupiman.v2i4.2704

Keywords:

Ease Of Use, Usefulness, Trust, OSS, BKPM

Abstract

This research was conducted to test and analyze the Effect of Perceived Ease of Use and Perceived Usefulness on Intention To Use through Trust as an Intervening Variable on Online Single Submission (OSS) Users at the Ministry of Investment (BKPM). In this research process, the data analysis technique used is the Structure Equestion Modeling (SEM) analysis technique using SmartPLS statistical software version 3.0, using data from the Ministry of Investment / BKPM. Results of research on 180 on Online Single Submission (OSS) Users regarding the effect of Perceived Ease of Use and Perceived Usefulness on Intention To Use through Trust in Online Single submission (OSS) Users at the Ministry of Investment (BKPM) (1). Perceived Ease of Use has a positive and significant influence on Trust in Online Single submission (OSS) Users (2). Perceived Usefulness has a positive and significant influence on Trust in Online Single submission (OSS) Users, (3), Perceived Ease of Use has a very positive and significant influence on Intention To Use on Online Single submission (OSS) Users, (4), Perceived Usefulness has a positive and significant influence on Intention To Use on Online Single submission (OSS) Users, (5), Trust has a positive and significant influence on Intention To Use on Online Single submission (OSS) Users, (6), Perceived Ease of Use has a positive and significant influence on Intention To Use through variable mediation Trust in Online Single submission (OSS) Users, (7). Perceived Usefulness has a positive and significant influence on Intention To Use through variable mediation Trust in Online Single submission (OSS) Users.

 

References

Asosiasi Penyelenggara Jasa Internet Indonesia (APJII) (2022). Ada 204,7 Juta Pengguna Internet di Indonesia Awal 2022. Katadata.co.id, Jakarta

Barnes, J. G. (2003). Secret of Customer Relationship Management (Rahasia. Manajemen Hubungan Pelanggan). Yogyakarta: Andi.

Begum, N. and Jahangir N. (2008). “The Role of Perceived Usefulness, Perceived Ease of Use, Security and Privacy, and Customer Attitude to Engender Customer Adaptation in the Context of Electonic Banking.” African Journal of Business Management. Vol. 2(1). pp. 032-040.

Chatzoglou, P., Sarigiannidis, L., Vraimaki, E., & Diamantidis, A. (2009). Investigating Greek employees’ intention to use web-based training. Computers & Education 53, 877-889.

Cheng-Hua (2014). Explaining Undergraduates Behavior Intention of ETectbook Adoption. Empirical assessment of five theoretical Models. Department of Marketing. Kainan University. Taiwan

Ismail Bastiar (2016). Pengembangan Video Animasi Pembelajaran Berbasis Powtoon pada Kelas 2 Mata Pelajaran Ilmu Pengetahuan Alam di SD Labschool UNNES. Skripsi. Semarang: Fakultas Ilmu Pendidikan, Universitas Negeri Semarang.

Jogiyanto, (2007). Sistem Informasi Keperilakuan. Edisi Revisi. Yogyakarta: Andi. Offset.

Lau, G. T. and Lee, S. H. (1999). “Consumers' Trust in a Brand and the Link to.

Brand Loyalty,” Journal of Market Focused Management, 4:341-370.

Mallat et al., (2009). The impact of use context on mobile services acceptance: The case of mobile ticketing. Jurnal Information & Management Volume 46, Issue 3

Mowen, John dan Michael Minor. (2002). Perilaku Konsumen. Jakarta : Erlangga

Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung : Alfabeta,. CV.

Suki, N.M dan Suki, N.M. (2011). Exploring The Relationship Between Perceived Usefulness, Perceived Easy Of Use, Perceived Enjoyment, Attitude And Subscribers Intention Towards Using 3G Mobile Services. Journal of Information Technology Management, 22(1), 1-7.

Wu & Gao, (2011). Applying The Extended Technology Acceptance Model To The Use Of Clickers In Student Learning: Some Evidence From Macroeconomi-cs Classes. American Journal of Business Education Volume 4, Number 7, 2011 ISSN 1942-2504

Downloads

Published

2023-10-12

How to Cite

Vidiel Tania Pratama. (2023). Pengaruh Perceived Ease Of Use, Perceived Usefulness Terhadap Intention To Use Online Single Submission (OSS) Dengan Trust Sebagai Variabel Mediasi Di Kementrian Investasi / BKPM. Jurnal Publikasi Ilmu Manajemen, 2(4), 14–28. https://doi.org/10.55606/jupiman.v2i4.2704