MUHAMMAD NIQEY DZI QOLBIN SALIEM; ENNY ARYANNY. Penerapan Metode Crm (Customer Relationshipmanagement) Pada Divisi Pelayanan Teknis Barat Di Pdam Surya Sembada Kota Surabaya. Jurnal Teknik Mesin, Industri, Elektro dan Informatika, [S. l.], v. 3, n. 1, p. 126–135, 2023. DOI: 10.55606/jtmei.v3i1.3258. Disponível em: https://ejurnal.politeknikpratama.ac.id/index.php/jtmei/article/view/3258. Acesso em: 19 may. 2024.