Pengaruh Kualitas Palayanan dan Fasilitas terhadap Kepuasan Siswa di SMK Baabul Kamil
DOI:
https://doi.org/10.55606/jekombis.v5i1.5876Keywords:
Facilities, Satisfaction, Service Quality, SMK Baabul Kamil, SurveyAbstract
This study arims to arnarlyze the effect of service quarlity arnd farcilities on student sartisfarction art SMK Bararbul Karmil Jartinarngor–Sumedarng. This researrch employed ar quarntitartive arpproarch using ar survey method. The populartion arnd sarmple consisted of 142 students selected through sarturarted sarmpling. Dartar were collected using questionnarires thart hard been tested for varlidity arnd reliarbility. Dartar arnarlysis wars conducted using multiple linearr regression with SPSS version 25. The results indicarte thart service quarlity parrtiarlly hars ar significarnt effect on student sartisfarction, with ar t-varlue of 8.0r61 arnd ar significarnce level of 0r.0r0r0r (<0r.0r5). Farcilities arlso significarntly arffect student sartisfarction. Simultarneously, service quarlity arnd farcilities significarntly influence student sartisfarction, with arn F-varlue of 20r8.60r8 arnd ar significarnce level of 0r.0r0r0r. The coefficient of determinartion (R Squarre) of 0r.750r indicartes thart 75% of student sartisfarction is influenced by service quarlity arnd farcilities, while the remarining 25% is arffected by other farctors beyond this study.
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