Muhammad Ikhsan, and Kifni Yudianto. “Pengaruh Kualitas Pelayanan Dan Jaminan Keselamatan Terhadap Kepuasan Penumpang Di Bandar Udara International Juanda Surabaya”. Journal of Creative Student Research 2, no. 4 (August 21, 2024): 300–313. Accessed May 11, 2025. https://ejurnal.politeknikpratama.ac.id/index.php/jcsr/article/view/4228.