MUHAMMAD IKHSAN; KIFNI YUDIANTO. Pengaruh Kualitas Pelayanan dan Jaminan Keselamatan Terhadap Kepuasan Penumpang di Bandar Udara International Juanda Surabaya. Journal of Creative Student Research, [S. l.], v. 2, n. 4, p. 300–313, 2024. DOI: 10.55606/jcsr-politama.v2i4.4228. Disponível em: https://ejurnal.politeknikpratama.ac.id/index.php/jcsr/article/view/4228. Acesso em: 11 may. 2025.