SUMARDI, Sumardi; ANGGRAINI, Yeyen. Analisa Kualitas Pelayanan Customer Service Terhadap Kepuasan Nasabah pada Bank China Construction bank Indonesia TBK. Jurnal Manajemen, Bisnis dan Kewirausahaan, [S. l.], v. 2, n. 1, p. 45–55, 2022. DOI: 10.55606/jumbiku.v2i1.71. Disponível em: https://ejurnal.politeknikpratama.ac.id/index.php/JUMBIKU/article/view/71. Acesso em: 5 feb. 2025.